Sapa Relax Hotel & Spa

The location was fantastic, in the middle of Sapa town with a short walk to the Main Street with plenty of shops and restaurants. The train station was very close and so was the town square. The staff were very accommodating and lovely and the breakfast was great. Rooms were generally clean and comfortable which provided a nice stay.

I had an exceptional stay at this hotel and would highly recommend it to anyone looking for comfort and excellent service. The room was clean and spacious, offering everything we needed for a relaxing stay. It was also well-equipped, with thoughtful amenities that made our experience even better. The staff were incredibly helpful and accommodating. We requested an early check-in, and they happily arranged it for us, which was a great start to our trip. The location is excellent, making it convenient to explore the surrounding area without any hassle. One of the highlights of our stay was the spa and massage services, which were absolutely wonderful. We enjoyed them so much that we used them twice during our visit. The free breakfast was a delightful bonus, with a variety of options to suit different tastes. To top it all off, the hotel surprised us with a free gift, which added a lovely personal touch to our stay. Overall, this hotel exceeded our expectations in every way. I wouldn’t hesitate to return for another stay in the future!

This is a must visit hotel if you are in Sapa. The location is very strategic, it’s located at the centre of Sapa town and it’s walking distance to most of the attractions, cafes or even to just stroll around. We arrived the hotel around 4.30am since we arrived via sleeper bus. There was 1 overnight shift staff on standby at the reception who immediate assisted us with the bags and etc. He even quickly made for us hot tea. The standard check-in time is 2pm, however they managed to give us early check-in around 10.30am for complimentary. 1 of the reception staff (I believe he must be 1 of the manager), even offered me and my friend for complimentary breakfast for our 2 nights stay out of good gesture for us to try. Their kindness is one of the key factors and image for the hotel. 😊 The room was very clean and comfortable with breath-taking view, I booked for Executive Twin balcony room with Mountain view. They also have a rooftop bar at 6th floor. Decent choices for the buffet breakfast with some local dishes. They also had egg station. In summary, everything was good. No complaints 😉 Thank you, Sapa Relax Hotel & Spa team!

The location is perfect. There are a lot of stores and restaurants in walking distance and so close to Sapa station. Everyone working in the hotel is super helpful and friendly. Before arriving in Sapa, we had asked a few questions and they replied with satisfying answers. The day when we arrived early in the morning, they kept our luggage so that we could go to Fansipan right away. They even provided us free breakfast for the next morning, and we were delighted with all the food. The room is nice and clean and the bed is really comfortable. The rooftop area is cozy and wonderful. We highly recommend this hotel to everyone who wants to visit Sapa.

We arrived after 11pm from Hanoi and the staff were up and ready to check us in, which took less than 3 minutes. Breakfast was really yummy. We enjoyed the eggs, noodles and soup of course, very fitting for the cold weather. On our last day, we had to find a way back to Hanoi as our sleeper bus was full, one of the female staff named 'River' organised everything for us and all we had to do was provide our names, hotel address in Hanoi and pay, she took care of everything else and even checked up on us if we had arrived to our destination later on. The staff were very friendly and helpful and the location was a plus as it was a walking distance to everything. The beds were comfy and rooms were very clean. Would definitely recommend Sapa Relax & Spa to anyone looking at their next stay when in Sapa.